Full list of services affected as fire, police and ambulance ask public not to dial 999

June 25, 2023

Emergency services across the country have asked people not to call 999 due to a technical problem.

Here's a list of who's been affected and their latest published advice.

Which police forces have shared the alert?

• Metropolitan Police
• South Wales Police
• Greater Manchester Police
• West Midlands Police
• West Yorkshire Police
• Kent Police
• Derbyshire Police
• Cumbria Police
• Bedfordshire Police
• Essex Police
• Northamptonshire Police
• Gwent Police
• Devon and Cornwall Police
• Avon and Somerset Police
• Police Service Northern Ireland (PSNI)

Which fire and rescue services have shared the alert?

• South Wales Fire and Rescue - call 101 if 999 does not work
• North Wales Fire and Rescue - now resolved
• West Midlands Fire and Rescue - now resolved
• Devon and Somerset Fire and Rescue
• Gloucestershire Fire and Rescue
• Scottish Fire and Rescue
• Dorset and Wiltshire Fire and Rescue
• South Yorkshire Fire and Rescue - call 0114 2727202 if 999 does not work
• London Fire Brigade - call 101 or 111 if 999 does not work
• Cleveland Fire Brigade - now resolved
• Lancashire Fire and Rescue - now resolved
• Hampshire & Isle of Wight Fire and Rescue - now resolved
• North Yorkshire Fire and Rescue - now resolved
• Kent Fire and Rescue - call 101 if 999 does not work
• Herts Fire and Rescue - now resolved
• Greater Manchester Fire and Rescue - call 01925713161 or 01925460821 if you can't get through
• Cheshire Fire and Rescue - now resolved
• Cumbria Fire and Rescue - call 01925 713163 or 01925 460823
• West Yorkshire Fire and Rescue - now resolved
• Warwickshire Fire and Rescue - now resolved
• Norfolk Fire and Rescue - call 101 if 999 does not work
• East Sussex Fire and Rescue - call 01737 499006
• Surrey Fire and Rescue - call 01737 499050
• Bedfordshire Fire and Rescue - nor resolved but with reduced capacity
​​

Which ambulance services have shared the alert?

• London Ambulance Service - call 111
• North West Ambulance Service
• West Midlands Ambulance Service
• East England Ambulance Service

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