East Riding of Yorkshire Council has been judged as C2 in its recent Regulator of Social Housing inspection.
Of the four levels available C1-C4 East Riding achieved the second from top, C2. This follows a two-day on-site inspection in April 2026, the first time the council has been inspected under this new framework.
The team of inspectors were assessing the council across all four of the consumer standards, Neighbourhood and Community Standard, Safety and Quality Standard, Tenancy Standard, and the Transparency, Influence and Accountability Standard.
During the inspection process they observed previous meetings of the council’s Safer and Stronger Communities Overview and Scrutiny Sub-Committee and when in the East Riding attended the Tenant Scrutiny Panel.
They spoke with tenants, held meetings with the portfolio holder for Housing, Infrastructure and Communications, and the chair of the Safer and Stronger Communities Overview and Scrutiny Sub-Committee. They also interviewed staff and reviewed a wide range of documents provided by the council.
Inspectors found that: “East Riding of Yorkshire Council is delivering a repairs and maintenance service that meets the needs of its tenants and achieves good satisfaction levels.”
They observed that in terms of health and safety requirements for tenants’ homes, performance across all areas was high. The inspectors were positive about the council’s approach to understanding its stock condition and how this informed investment decisions and with clear approaches to prioritise vulnerable households.
They also saw evidence that “East Riding of Yorkshire Council offers tenancies or terms of occupation that are compatible with the purpose of its accommodation, the needs of individual households, the sustainability of the community, and the efficient use of its housing stock.”
They have asked the council to focus on increasing their data in respect of all of their tenants in order that they can use this information to further enhance how they shape services
The council, which owns around 11,200 social and affordable rented homes, of which around 600 are supported housing, now has some areas for continued work, which they are already addressing. The council will be working with the RSH during this further service improvement, with the aim of promptly progressing to the top rating of C1.
Councillor Michael Lee, Cabinet Member for Housing, Infrastructure and Communications said:
“We are really pleased with this result and that it shows we have very good housing stock, which we maintain to a high standard and that we listen to our tenants.
“It was really positive to note that the inspectors reflected that tenants are treated with fairness and respect, supported by a very positive service culture.”
“We acknowledge the findings that there are some areas where we can improve, and we are hoping to remedy these in the next few months to move up to the C1 top grading.”
“I would like to thank all our tenants who took part in this inspection and to the staff for their ongoing commitment to providing the best possible housing that we can for our residents.”
